Política de envío

 

All orders are processed within 3 business days of purchase. Orders are not processed or shipped from Friday, 2 pm CST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping charges for your order will be calculated and displayed at checkout.  

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

ZT Perfumes is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

ZT Perfumes will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.